Rick Maurer introduces you to a high integrity process that engages you and the other person in creating outcomes you both fully support. He shows you how to turn resistance into support and use 6 principles of engagement to help you persuade while you build the relationship and get your ideas put into action.

Maurer introduces readers to a high-integrity process that creates outcomes that both parties fully support. He shows readers how to turn resistance into support and use five principles of engagement to help get their ideas put into action.