The high street is in crisis. How did we get here and what's next? This is the story of our towns and cities, and how they can adapt to change.
The high street is in crisis. How did we get here and what happens next? The global pandemic has made the crisis immeasurably worse but it wasn't the cause. The crisis was already raging in 2019 with thousands of store closures. Large retailers became complacent and failed to respond to changing consumer behaviour.