Arnold Sanow, MBA, CSP (Certified Speaking Professional---less than 525 in the world) is a business, communications and people skills expert. He works with his clients to assist them in building a positive, productive and profitable organization. Arnold accomplishes this through keynotes, seminars, training, facilitations and consulting focusing on; communication, interpersonal skills, persuasion, getting along, customer service, presentation skills, team building and other business and personal development topics. He has delivered over 2,500 interactive, entertaining and content driven paid presentations to more than 500 different companies, governmental agencies and organizations throughout the world. He is asked back to speak by more than 90% of his clients. He is the author/co-author of 5 books to include, Marketing Boot Camp, Get Along with Anyone, Anywhere, Anytime, the Charisma Card Deck and tapes such as Keeping Customers For Life: 37 Proven Solutions. He is a frequent guest in the media to include the CBS Evening News, ABC World Morning News, Wall St. Journal, USA Today, Time Magazine, etc. He has been the President of the Business Source, Inc., a business development and training firm since 1985 and was an adjunct professor at Georgetown University.