In den 80er Jahren haben große Unternehmen den Beweis dafür erbracht, daß Wettbewerbsvorteile durch den erfolgreichen Einsatz von IT gesichert werden können. In den 90er Jahren war Kodak eines der ersten Fortune 500 Unternehmen, das den Standpunkt vertrat, IT sei in erster Linie eine Ware, die am besten bei Fachverkäufern aufgehoben sei. Früher ging es beim Outsourcing hauptsächlich um Kostensenkung. Heute geht es darum, dynamische Gruppen zu verpflichten, die schnell auf Unternehmensbedürfnisse und Marktchancen reagieren. "Global Information Technology Outsourcing" erläutert, wie man sich einen entscheidenden Wettbewerbsvorteil verschafft, indem man beim IT-Outsourcing eine gewisse Flexibilität entwickelt aber gleichzeitig die Kontrolle darüber behält. Mit Beispielen aus einer Studie mit 75 internationalen Unternehmen, darunter auch Dupont, British Aerospace und BP Exploration.
Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks 'Lacity, and Willcocks have shown us again why they are the world's leading IT outsourcing gurus... the most comprehensive work on IT outsourcing to date.' Sara Cullen, National Partner, Australia Business Process Management, Deloitte Touche, Tohmatsu 'a valuable collection... readers will find here advice that premier consultants would deliver for a very large multiple of the price of this book.' Paul A. Strassmann, former CIO of General Foods, Kraft, Xerox and the US Department of Defense '(a). "must read" for anyone in search of a clear understanding of what information technology outsourcing is all about... absolutely no one should jump into outsourcing prior to taking advantage of the outstanding case studies outlined in this book.' Emmett Paige, President, OAO Corporation 'an excellent guide to successful outsourcing, the best I have read on the topic. It should be mandatory reading for any senior executive.' Gail Burke, Executive Director & CIO, Macquarie Bank, Australia 'crisp and concise. The studies selected for detailed presentation are excellent and the analysis... rings with credibility.' Rob Westcott, Vice President and CIO, General Motors Acceptance Corporation International Operations, UK 'Lacity and Willcocks have... unrivalled access to outsourcing deals across the globe... their new book... is a powerful synthesis of their learning (and) their chapter on risk management is a groundbreaking contribution. A vitally important business guide.' Richard Sykes, Chairman Morgan Chambers plc. - Europe's largest independent consultancy in IT services & business process sourcing 'Lacity and Willcocks tell it like it is and pull no punches... A must read for any organization contemplating outsourcing or trying to fix a broken outsourcing relationship... Planning for outsourcing, negotiating the deal, making the relationship work - it's all here.' Bob Young, Executive Director, South Australian Government Account, EDS (Electronic Data Systems) 'For those of us with a deep knowledge and experience of outsourcing, this book is required reading. For those who are just starting out on the journey, it is essential reading.' Robert White, CEO, Lucidus Management Technologies
"...this is one of the best books I have read on this or any other IT-related subject in along time.... If you only read one book on outsourcing this year, make it this one."
(Supply Management, 12th April 2001)
"excellent book ..."
(IT Week, 16th April 2001)
"instant classic"
(IT Week, 16th July 2001)
***** Star Rating (Excellent) Book of the Month
(Computer Bulletin, November 2001)
