Robust organizational capacity is a company's potential to apply its skills and resources to accomplish goals and exceed stakeholders' expectations. This book provides readers with the ability to diagnose both the drivers of change in their organization and the type of change response needed.

Praise for Chasing Change Building Organizational Capacity in a Turbulent Environment "How often do you get an opportunity to absorb what two highly skilled practitioners have learned about successfully executing transformational change? More to the point, how frequently do you have the chance to learn about implementing critical initiatives from people who actually know what they are talking about? If you are a leader facing the challenges of fundamental change, you owe it to yourself to take advantage of what Thames and Webster have shared about their considerable experience in this field. I've been a researcher, practitioner, and author in the field of change management for over thirty-five years. With 'elder' status comes the privilege of declaring when I think someone's work should be distinguished from other worthwhile but less valuable efforts (whether anyone listens to my opinion is another matter altogether). Chasing Change is more than a book I recommend in general; it is one that I will encourage my clients to read." -Daryl Conner, Chairman, Conner Partnersauthor of Managing at the Speed of Change and Leading at the Edge of Chaos "Some of the most important research in CAM-I Interest Groups was done in the Change, Adaptation, and Learning Interest Group. The resulting change model and diagnostic assessment in Chasing Change can be a powerful methodology, approach, and tool in the hands of change leaders who want to take their organizations to new competitive levels in leveraging both the hard and soft sides of change." -Ashok Vadgama, President, CAM-I author of Data?The DNA of Business Intelligence